TERMS AND CONDITIONS

Last Updated: June 01, 2025

Welcome to WellthyCart FZ LLC ("WellthyCart," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our e-commerce platform (the "Website") for the purchase of food products and beverages in compliance with the laws and regulations of the United Arab Emirates ("UAE").

By accessing or using our Website, you ("Customer," "you," or "your") agree to be bound by these Terms. If you do not agree, please refrain from using our services.

  1. General Terms

1.1 Eligibility: You must be at least 18 years old to place an order. By using our services, you confirm that you meet this requirement.
1.2 Compliance with UAE Laws: All transactions are subject to UAE laws, including but not limited to consumer protection regulations, food safety standards, and e-commerce laws.
1.3 Amendments: WellthyCart reserves the right to modify these Terms at any time. Continued use of the Website constitutes acceptance of the updated Terms.

  1. Account Registration & Security

2.1 Account Creation: To place orders, you may need to register an account. You agree to provide accurate and complete information.
2.2 Password Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
2.3 Account Termination: WellthyCart reserves the right to suspend or terminate accounts for violations of these Terms or fraudulent activities.

  1. Product Information & Orders

3.1 Product Descriptions: We strive for accuracy in product descriptions, images, and pricing. However, minor discrepancies may occur.
3.2 Pricing & Payment:

  • All prices are in AED (United Arab Emirates Dirhams).
  • Payment methods include credit/debit cards, digital wallets, and other approved UAE payment gateways.
    3.3 Order Confirmation: An order is confirmed only after payment is received. We reserve the right to cancel orders due to stock unavailability or pricing errors.
  1. Delivery & Returns

4.1 Delivery Areas: We deliver within specified UAE regions. Delivery times may vary based on location and availability.
4.2 Delivery Charges: Applicable fees will be displayed at checkout.
4.3 Returns & Refunds:

  • Per UAE consumer laws, returns are accepted for defective or incorrect items within 7 days of delivery.
  • Refunds will be processed via the original payment method.
  • Perishable goods may not be eligible for return unless spoiled or damaged upon delivery.
  1. Cancellation Policy

5.1 By Customer: Orders can be canceled before shipment. Once dispatched, cancellations may not be possible.
5.2 By WellthyCart: We reserve the right to cancel orders due to unavailability, payment issues, or suspicious activity.

  1. Intellectual Property

6.1 All content on the Website (logos, trademarks, product images) is the property of WellthyCart and protected under UAE copyright laws.
6.2 Unauthorized use, reproduction, or distribution of any content is prohibited.

  1. Limitation of Liability

7.1 WellthyCart is not liable for:

  • Delays or failures due to unforeseen circumstances (e.g., weather, logistics).
  • Allergic reactions or health issues arising from product consumption (customers must check ingredients).
    7.2 Our liability is limited to the order value in case of disputes.
  1. Privacy Policy

8.1 Personal data is collected and processed in accordance with UAE data protection laws.
8.2 By using our services, you consent to our Privacy Policy, available on the Website.

  1. Dispute Resolution & Governing Law

9.1 Any disputes shall be resolved amicably. If unresolved, disputes will be subject to the exclusive jurisdiction of UAE courts.
9.2 These Terms are governed by UAE laws.

  1. Contact Us

For inquiries or complaints, contact:
WellthyCart FZ LLC

Email : info@wellthycart.com

By using WellthyCart’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.